Getting Charged After Closing Account

This will explain why you may have been charged after you’ve closed your account, and the steps you can take to resolve it.


Why Was I Charged When I Don’t Have An Account?

Subscriptions purchased via the App Store and Google Play Store need to be canceled via that platform. Closing your account does not automatically cancel your subscription.

Refer to this article to learn how to cancel a subscription through the App Store or Google Play Store: How to Cancel Your Subscription

Requesting a Refund

Refer to this article for instructions on how to request a refund for this charge: How to Request a Refund for Your Subscription